Gorgias AI Agent pricing starts at $40 per month for the Starter plan and scales up to $1,430 per month for the Advanced tier, with discounts available for annual billing.
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Gorgias AI Agent pricing ranges from a $40 monthly Starter plan to $1,430 per month for the Advanced monthly plan. For teams seeking lower rates, annual billing on the Advanced plan reduces the monthly cost to $1,227, billed as $14,724 per year.
Most tiers, including Basic, Pro, and Advanced, support up to 500 user seats. The Starter plan is limited to three seats and is only available on a monthly billing cycle, making it the entry point for small teams testing automation.
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Gorgias Helpdesk + AI Agent — Starter | $40 | per month | Monthly billing only. Includes 3 user seats. Cancel anytime. |
| Gorgias Helpdesk + AI Agent — Basic (Annual) | $77 | per month | Billed $924 annually. Includes 500 user seats. |
| Gorgias Helpdesk + AI Agent — Basic (Monthly) | $90 | per month | Includes 500 user seats. |
| Gorgias Helpdesk + AI Agent — Pro (Annual) | $471 | per month | Billed $5,652 annually. Includes 500 user seats. |
| Gorgias Helpdesk + AI Agent — Pro (Monthly) | $550 | per month | Includes 500 user seats. |
| Gorgias Helpdesk + AI Agent — Advanced (Annual) | $1,227 | per month | Billed $14,724 annually. Includes 500 user seats. |
| Gorgias Helpdesk + AI Agent — Advanced (Monthly) | $1,430 | per month | Includes 500 user seats. |
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While the Starter plan is restricted to three seats, the move to Basic, Pro, or Advanced tiers increases capacity to 500 user seats regardless of the tier's price. This means the price difference between a $90 Basic plan and a $1,430 Advanced plan is driven by platform functionality and volume capacity rather than individual seat costs.
Annual billing provides a predictable cost structure and significant monthly savings for the Basic, Pro, and Advanced tiers. For example, the Pro plan costs $550 per month when paid monthly, but drops to $471 per month (billed as $5,652 annually). This allows finance teams to lock in lower rates if they have high confidence in their automation roadmap.
Measuring the true value of an AI agent requires looking beyond the subscription fee to the 'true cost of saying Hi.' To justify the spend, teams must track time saved against the manual labor baseline and verify that automated resolutions maintain quality. NetLift enables leaders to quantify this net return, moving the conversation from a flat software expense to a measurable efficiency gain based on evidence-backed time recovery.
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All pricing on this page comes from official vendor pages:
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About the author
Paige Gilmore · Founder, NetLift
Paige Gilmore is the founder of NetLift, the AI Value Management platform that helps organisations measure the cost, savings and return of AI adoption.
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